Businesses are experiencing severe disruption with the emergence of new technologies, artificial intelligence, the internet of things, cloud/edge computing, and new security challenges. In this context, and considering the increasing market and regulatory pressure, organisations need to adapt their business model to these new challenges. Great expectation is placed upon the IT department to deliver change and bring about better performance, and a more efficient and agile organisation while controlling costs.
The service we offer is based on a thorough understanding of current issues and of the expectations of our clients to place the IT department at the center of the digital transformation:
- audit and reinforcing IT governance (strategic alignment, organization, objectives, expertise, cost benchmarks, etc.),
- review and optimization of IT processes (portfolio management, project and change management, operations, and support),
- design of a master plan including urbanization, architecture, and hosting,
- assisting with internal (SLA service-level agreement) and external contracting (selection, guarantees, price, etc.),
- change management.
Our consultants have extensive experience with governance issues and models, technologies and market developments and use key existing frameworks including the Governance Guide, ITIL, COBIT, and TOGAF.
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